Dental Patient Information
At Gateway Dentistry Group, our aim is to provide you with the quality dental care that you deserve. We offer administrative support and patient information at our Grande Prairie dental office, including scheduling your first appointment. We also provide convenient online access to important forms you may need to bring with you. Just follow the links below to print and fill them out at home. You may also consult our Dental Procedure FAQS page for information about several of our dental services.
INFORMATION ABOUT INSURANCE AND PAYMENTS
Gateway Dentistry Group is committed to providing your family with professional dental care at affordable rates. We have payment options available for your convenience, and we accept all types of dental insurance. Our staff members are here to assist you with your insurance for all dental services, from direct billing for a checkup to paperwork for a crown. Do you have questions about dental insurance or payment policies at Gateway Dentistry Group? For your convenience, we provide an overview on our Dental Insurance & Payment FAQs page.
Our office staff invites you to call us if you have any questions not found on this page or in our FAQs.
YOUR FIRST DENTAL VISIT
We cannot wait for you to visit us at Gateway Dentistry Group. We understand that you may be nervous before your initial visit, which is why we want to make things as smooth and simple as possible. When you come to your first appointment, you’ll need to provide the following information:
- Any X-rays needed to assess your condition
- List of medications you are currently taking
- Dental insurance information (if you have insurance) that will allow us to assist you with getting any claims processed. This includes — your insurance company, policy number, the name of the subscriber plus the subscriber’s ID number and date of birth.
- Complete medical history
Also, be sure to let our office know if you have a medical issue that could impact your dental treatment, such as rheumatic fever, diabetes, high blood pressure, a heart murmur or artificial heart valves or joints.
If a patient is under the age of 18, they will need to be accompanied by a parent or legal guardian at their initial appointment.
X-rays are an important diagnostic tool we use to help us evaluate your overall oral health. The images captured by X-ray can help us identify and treat tooth decay, cavities, impacted teeth and other potential problems.
If you have X-rays of your mouth from a previous dentist or your physician, please request that they forward these images to our office. You can also pick up your X-rays and bring them with you to your appointment if you prefer. Our facility is equipped to take additional films if necessary.
Gateway Dentistry Group is proud to serve the community in and around Grande Prairie, Alberta. For your convenience, our hours are Monday through Friday, from 8 a.m. until 5 p.m. When you contact us, we strive to schedule all appointments as promptly as we can.
If you are experiencing intense pain or have an emergency situation, we will try to see you that same day.
Before coming to Gateway Dentistry Group, you will need to download, print and fill out the following Patient Registration Forms. When you arrive for your first visit, bring them along. If you’re unable to print these at home, be sure to come 15 minutes early so you can fill them out before you see the dentist. Your security and privacy are of the utmost importance to us, which is why we take every precaution to protect your personal data:
NOTICE TO OUT-OF-TOWN SURGERY PATIENTS
If you are traveling to our Grande Prairie office from out of town, you may want to print out the following items and have them handy to ensure your appointment is as easy as possible:
- The name of your hotel, as well as its address and telephone number
- Printed and filled out Patient Privacy Act
- Printed and filled out Pre-Operative Physical
- Pre-Operative Instructions for IV Sedation/General Anesthesia
If you have any questions or concerns, please contct our office.